This page describes the Media Explorer (BACKCLICK 5.9.79 and later), which replaces the former AjaXplorer-based media management.
Folders organise a client’s media (e.g. by campaign, topic or year). The folder structure mirrors the physical Media_<client> directories on the server – image URLs in newsletters that have already been sent remain valid.
Media_<client>
New folder in the header bar creates a subfolder inside the currently open directory.
Deleted folders and files cannot be restored from the interface. Do not delete or move images that are referenced in newsletters that have already been sent – recipients’ mails keep loading them from the original URL.
Every user only sees the media of their own client. Superusers can deliberately switch into the media library of another client.